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Frequently Asked Questions

How quickly will I receive my order?

You will receive your goods within 10-14 working days once the artwork has been approved.

How do we work out our sizing?

You will find a size chart with each of the garments which will give you an approximate guide.

What format should I provide for artwork?

PDF, Photoshop or Illustrator files are there preferred formats for your artwork. If your artwork is in another format please contact us to discuss wether it can be accepted.

Can I see a sample product?

You can pay for one sample which can be delivered to you for you to view and try on. It can be returned for a full refund within 14 days, if the product has not been damaged.

When do we proceed with starting the order?

Once payment has been received.

Can I get a refund?

Please choose garments carefully. Refunds will be provided up to 14 days of you receiving the goods providing they have not been embroidered or printed on and the products are in their original packaging.